What our Customers say...
All technicians were polite, courteous and knowledgeable.
Kirk answered my call on a Sunday afternoon and was at my house within a half an hour. Very easy to reach and respond. Service continued exactly that way. Still have to complete project but so far 100% happy!
They made everything so easy and worked well with our insurance company. Very nice & friendly people.
Have nothing but praise for this company, especially for Kirk and Cameron. Thank you!
Kirk was personal & professional. They did what they said, really pleased with their immediate response and clean work!
Kirk and Cameron were very helpful to us in examining damage from a leaky toilet. They used a moisture meter to determine the extent of the damage and offered suggestions for us to mitigate it ourselves. Lucky for us the damage was negligible and did not require any costly repairs. I would certainly use SERVPRO again!
Had a disaster in my business causing 3" of water to flood the showroom. Within an hour, Kirk had assembled a team of guys, loaded up gear and was to my business ready to go. They immediately got right to work, explained what was going on, my options and what the outcome will look like. I didn't know people could be so knowledgeable in this field, they have so many tools and gadgets that they use to determine moisture, very fun to watch these guys work. Extremely friendly, well mannered and efficient group of people you guys have working for you!
Kirk was very polite and professional. I called him to investigate possible water damage hidden in the walls. He brought his specialist, Cameron, to investigate potential water damage. I appreciated that they described what they were doing and the readings they were getting. They were detailed in explaining the areas of concern and how the water and I felt very comfortable considering them as a water damage restoration contractor. SERVPRO of Kirkland assured me that I didn't need to replace drywall. I did have 2 other contractors investigate (it's always best to get multiple opinions) and SP of Kirkland was overall the best. Highly recommended!
BTW: Not all SERVPROs are the same. I did have experience with a different SERVPRO (that I did not like), but this Kirkland SERVPRO was different and way better.
Had a gas fireplace explode. Insurance for both my condo and personal belongings both recommended SERVPRO of Kirkland. Great company! There was a great deal of work to do (from cleaning walls to the very air from black soot from the explosion) to cleaning my carpets and couch. Excellent job! Recommend this company with reservation! Nice people as well who care about their work.
The best restoration company hands down. The owner Kirk Geiger gives personal attention to all his clients and is the most sincere, genuine and honest man you will work with! His work, level of professionalism and compassion for his clients makes him my number one choice! Thanks for being so awesome Kirk!
If you ever have to clean up after a leak and water damage, call these guys first! They dried up a very wet wall for us and kept at it until it was done, were always calm and professional and at the same time made sure that we were as comfortable as possible while the fans were running. At one point we had two dehumidifiers, an airscrubber and six fans going, which were pulling a lot of power out of the wall and their technician spent 20 extra minutes moving the cords around so we could keep using our microwave without blowing a circuit! This was a huge help in keeping the house livable during the mitigation work. I would highly recommend Kirk Geiger and his crew!
Our water heater leaked and we had thought we caught it in time with minimal damage and we could deal with a small area of warping in our hardwood floor. However, a week or so later a bad smell persisted. We called SERVPRO in Kirkland and Kirk came out and exposed all the water damage that had occurred. His crew then came out and began the dry out process. Kirk and crew were great with our schedule and household that contains teenagers and 2 large dogs. Kirk was great explaining the process and took care of dealing with our homeowners insurance showing them all the damage that had occurred. I will never hesitate to refer them or use them again.
Kirk and crew showed up on a Holiday weekend for a black water disaster. What a crew!!
They all were unbelievable!! Kind, courteous, knowledgeable and very informative! They made the whole awful process as pleasant as possible. They helped me keep my sanity and sense of humor.
I have told many people and would highly recommend them to any one!
Kirk and his team were absolutely amazing when my water tank burst and flooded my downstairs rooms at midnight. They turned up right away to minimize the damage and get started with the drying out process, working through the night on the all important first night. They guided me through the next steps to take, who to contact, and even organized the plumber to replace the tank for me. Nothing was too much trouble for any of the guys, they were all very, very professional at all times. These are definitely the guys to call if you are unfortunate enough to experience this type of disaster!!
Kirk the owner is amazing. Showed up at midnight himself to rescue our home from complete disaster. He was polite, easy to communicate with and extremely friendly. He explained the process so I knew each step he would take and what I needed to do in order to get the insurance rolling. Once we had the formalities done I was able to go upstairs and get some sleep before work the next day. Thank you Kirk I needed to get away from the stress and get some sleep. He made me feel confident in handing over my home and stress to SERVPRO. The crew was professional and polite as well. The follow up has been above and beyond my expectations. My things were well cared for. Needless to say my husband and I are very happy with their services. We have in the past called other companies providing the same services for clients of ours and we have had some extremely bad experiences with them. Do yourself a favor and call these guys 1st.
Kirk, the owner, was extremely responsive to our emergent needs. His team, Alfredo R., and another gentleman, were very proficient at their tasks and did not waste any time. They were very polite, helpful, and quickly stabilized our situation and readied it for construction. I highly recommend SERVPRO of Kirkland.
The team I worked with calmed my stress by always answering my questions and concerns. Thank you so much!